Privacy Policy
Privacy Policy
Effective Date: July 27 2025
At Stacked Pancake & Breakfast House, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us.
1. Collection of Personal Information
We may collect personal information from you in various ways, including:
Information you provide directly: This includes information you provide when you create an account, place an order, make a reservation, subscribe to our newsletter, participate in surveys, or contact us. This may include your name, email address, phone number, mailing address, and payment information.
Information collected automatically: When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, and pages viewed. We may use cookies and similar tracking technologies to collect this information.
Information from third parties: We may receive information about you from third-party services, such as social media platforms, if you choose to connect with us through those platforms.
2. Use of Personal Information
We use the personal information we collect for various purposes, including:
To process your orders and reservations.
To communicate with you about your orders, reservations, and promotions.
To provide customer support and respond to your inquiries.
To personalize your experience on our website and in our restaurants.
To send you marketing and promotional communications, if you have opted in to receive them.
To improve our website, products, and services.
To comply with legal obligations and protect our rights.
3. Disclosure of Personal Information
We may share your personal information with third parties in the following circumstances:
Service providers: We may share your information with third-party service providers who assist us with operations such as payment processing, website hosting, marketing, and analytics. These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
Legal compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
With your consent: We may disclose your information to third parties with your explicit consent.
4. Your Rights
Depending on applicable laws, you may have certain rights regarding your personal information, including:
Right to access: You have the right to request access to the personal information we hold about you.
Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to erasure: You have the right to request the deletion of your personal information, subject to certain exceptions.
Right to object: You have the right to object to the processing of your personal information in certain circumstances.
Right to withdraw consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided below.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. International Data Transfers
Your personal information may be stored and processed in Canada or in other countries where our service providers are located. By using our website and services, you consent to the transfer of your information to these locations.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website with a new "Effective Date."
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Stacked Pancake & Breakfast House
Email: [email protected]